MIDRC · Support / Поддержка

Help with your viewer.

Contact Vladimir Lebedev for help with MIDRC on iPhone and iPad.

Email supportОписание на русском

Support email: [email protected]. English, Russian and German inquiries are welcome. Response times are not guaranteed.

Please do not email identifiable patient information, credentials, PACS access tokens or original medical studies. Report the device, iOS version, app version, error text and steps to reproduce. Use public demo files or fully anonymized examples when appropriate.

Open a downloaded file

  1. Save the DICOM or ZIP in the Files app.
  2. Use Share → MIDRC, or open MIDRC → Импорт (Import) and choose the file or folder.
  3. Open the imported study, then choose a series.

Try the built-in examples

In MIDRC, select Импорт → Демоисследования. These public examples let you explore the viewer without sending your own studies.

Measurements and MPR

Physical measurement units require valid calibration. Files without Pixel Spacing use pixels. MPR requires a compatible regular series with adequate geometric metadata. Unsupported or incomplete files may be rejected. The app includes methodology under Настройки → Назначение и методика измерений.

Manage and remove your data

Delete a study using its card menu. Uninstalling the app removes its local container. Exported copies and device backups must be managed separately. App privacy details are available in the MIDRC privacy policy.

Поддержка на русском

Напишите на [email protected]. Укажите модель устройства, версию iOS и MIDRC, текст ошибки и шаги воспроизведения. Не отправляйте персональные данные пациентов, пароли и токены PACS.

Для открытия скачанного файла выберите DICOM или ZIP в «Файлах» и отправьте в MIDRC, либо воспользуйтесь разделом «Импорт». Для знакомства откройте «Импорт → Демоисследования».

Единицы измерения и возможность MPR зависят от метаданных исходного файла. Методика доступна в настройках приложения. Политика конфиденциальности на русском.

Support auf Deutsch

Schreiben Sie an [email protected]. Nennen Sie Gerät, iOS- und App-Version, Fehlermeldung und die Schritte zum Problem. Senden Sie keine identifizierbaren Patientendaten, Passwörter oder PACS-Tokens. Die App-Oberfläche ist derzeit auf Russisch.

MIDRC is for image viewing and study. It is not represented as a certified medical device and has not undergone clinical validation. It must not be relied upon for primary diagnosis or treatment decisions.